Delivery Information

bulkit.uk operated by Rocket Seven Ltd, registered in England and Wales, company number 15866753, registered office Bridge House, 9-13 Holbrook Lane, Coventry CV6 4AD. VAT registration number GB 475616171.

Effective date: 30-July-26

1. How delivery works

Bulkit is a marketplace: your order is dispatched directly by the seller you buy from, using a tracked courier service. If your basket contains items from more than one seller, they will arrive as separate parcels, possibly at different times, each with its own tracking.

2. Where we deliver

Mainland UK only England, Wales and mainland Scotland. We do not currently deliver to Northern Ireland, the Scottish Islands, the Channel Islands, the Isle of Man, BFPO addresses, or anywhere outside the United Kingdom.

3. Delivery cost

Delivery is included in the price shown. There is no separate delivery charge at checkout, and no delivery charge is added to your order. The minimum order on bulkit.uk is £50.

4. Dispatch, tracking and delivery time

Sellers dispatch every order within 24 hours of receiving it. All parcels are sent on a tracked service and your tracking details are shared with you at dispatch the tracking link gives the best estimate of your delivery day.

In any event, goods will be delivered no later than 30 days after your order, as provided by section 28 of the Consumer Rights Act 2015. If that deadline is missed, or a delivery date you and the seller expressly agreed was essential is missed, you may ask us to arrange delivery within a reasonable further period and, if that is not met, cancel the affected items for a full refund.

5. Age-verified delivery

Everything sold on bulkit.uk is age-restricted (18+). We verify your age and identity when you register, and every order is dispatched on an age-verified delivery service:

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The courier will ask for an adult signature and will check photo identification where the recipient appears to be under 25.
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Parcels will not be left in a safe place, with a neighbour, or with anyone who cannot show they are 18 or over.
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If no eligible adult is available, the courier will attempt redelivery or return the parcel to the seller.
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We may re-verify your identity at any time. Where we cannot be satisfied that the recipient is 18 or over, we will cancel and refund the order rather than deliver it.
6. If something goes wrong
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Parcel late or tracking not moving email support@bulkit.uk with your order number and we will chase it with the seller and courier.
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Tracking shows delivered but nothing arrived it is worth checking with anyone else at your address first, then contact us with your order number. Until the goods are physically handed to you, or to someone you asked to receive them, they remain at the seller's risk (Consumer Rights Act 2015, section 29). Please tell us as soon as you can so we can investigate quickly, but there is no deadline on your legal right to a replacement or refund.
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Arrived damaged see our Return & Refund Policy. Tell us as soon as you can, ideally within 48 hours, with photographs; reporting later does not affect your legal rights.
7. Contact

support@bulkit.uk (email only) please include your order number.

bulkit.uk is operated by Rocket Seven Ltd, registered in England and Wales, company number 15866753, registered office Bridge House, 9-13 Holbrook Lane, Coventry CV6 4AD. VAT registration number GB 475616171.